Booking and Reservations

How can I book a JKIA transfer with Impala Shuttle?

You can book your transfer online through our booking form, by calling us at +254 722 704281 or +255 743 666 663, or by emailing us at info@impalashuttle.co.tz.

How far in advance should I book my transfer?

We recommend booking your transfer at least 24 hours in advance to ensure availability and timely service.

Can I make a last-minute booking?

Yes, we accept last-minute bookings subject to availability. Please call us directly to confirm your transfer.

Is it possible to modify or cancel my booking?

Yes, you can modify or cancel your booking. Please contact us at least 12 hours in advance to make any changes without incurring additional charges.


Vehicles and Amenities

What types of vehicles do you use for transfers?

We have a fleet of modern, well-maintained vehicles ranging from sedans and SUVs to minibuses, suitable for individuals, groups, and corporate travelers.

Are your vehicles equipped with Wi-Fi?

Yes, most of our vehicles are equipped with Wi-Fi to ensure you stay connected during your journey.

Is there a limit to the amount of luggage I can bring?

Each passenger is allowed one large suitcase and one carry-on bag. If you have additional or oversized luggage, please inform us in advance.


Safety and Comfort

What measures do you take to ensure passenger safety?

Our drivers are professionally trained and our vehicles undergo regular maintenance checks to ensure safety. We also comply with all local safety regulations.

Are your drivers vaccinated against COVID-19?

Yes, all our drivers are fully vaccinated and follow strict hygiene protocols to ensure your safety.


Do you have more questions? Just ask!

Newsletter